— PRIVACY POLICY —
(Full Content)
1. Introduction
Kohinoor Tours And Travels respects your privacy and is committed to protecting personal data in accordance with the Information Technology Act, 2000, IT Rules, 2011, and applicable data protection standards.
This Privacy Policy explains how we collect, use, store, and protect your information.
2. Information We Collect
We may collect:
- Personal Information: Name, phone number, email, travel details
- Device Information: IP address, browser type, device identifiers
- Cookies & Tracking Data
- Message Data: WhatsApp/RCS communication metadata
3. Purpose of Data Collection
Data is collected to:
- Provide travel services
- Send booking confirmations and updates
- Communicate via WhatsApp & RCS
- Improve service quality
- Meet legal and regulatory obligations
4. Consent for WhatsApp & RCS Data Processing
By opting in, you explicitly consent to receive messages via WhatsApp Official API and RCS in compliance with Meta and telecom regulations.
5. Legal Basis for Processing
Processing is based on:
- User consent
- Contractual necessity
- Legal compliance
6. How We Use Collected Data
Data is used strictly for business operations, communication, analytics, and service enhancement.
7. Data Retention & Deletion
Data is retained only as long as necessary or as required by law. Users may request deletion by contacting us.
8. Data Sharing with Third Parties
We may share data with:
- Meta Platforms (WhatsApp)
- Google (RCS services)
- Telecom Operators
- Government authorities when legally required
No data is sold to unauthorized parties.
9. Security Measures & Encryption
We implement reasonable security practices including access control, encryption, and secure servers.
10. Cookies & Tracking Technologies
Cookies help improve user experience. Users may disable cookies via browser settings.
11. Data Transfer & Storage
All data is stored on secure servers located in India, in compliance with data localization norms.
12. User Rights
Users have the right to:
- Access their data
- Correct inaccuracies
- Request deletion
- Withdraw consent
13. Policy for Children
Our services are not intended for individuals under 18 years of age.
14. Updates to Privacy Policy
We may update this policy periodically. Changes will be effective upon publication.
15. Governing Law (India)
This Privacy Policy is governed by Indian law, with jurisdiction in Maharashtra.
16. Contact Information
Business Name: Kohinoor Tours And Travels
Address: KIIANDОВА Nagar, Near Royal Enfield Showroom, Malkapur, Satara – 415539
Contact: 9975798786
Email: kohinoortourism@gmail.com
Stay Secure
Your privacy matters to us. Reach out anytime with questions about our policies.
